Returns & Exchanges

At Shelf & Co., we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If a piece doesn't fit your space perfectly, our hassle-free process ensures a smooth exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original protective packaging to ensure they remain safe during transit back to our warehouse.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.